Workshop Minutes

City of Beacon Council

September 6, 2005

 

The City of Beacon Council Workshop began at 7:00 p.m. prior to the Regular Council Meeting at the Municipal Center, One Municipal Plaza in the City of Beacon.

 

Those in attendance were:                   Mayor Clara Lou Gould

City Administrator, Joseph Braun

City Attorney, Gerard Pisanelli

Council Members Present:

Sam Way

Lee Kyriacou

Fred Antalek

Michael Fasano

                                               

 

Financial Software:  The following letter from City Administrator, Joseph Braun as well as recommendations and results of research on this product by the Staff who will be using this software.

 

MEMO Dated 8/30/2005 To: City Council From: Joe Braun, City Administrator

 

First and most importantly, I want to thank the staff of the Administration and Finance Departments for their professional and thorough analysis of our financial software options. They appreciate the importance of selecting the best system. They are the ones who will live with the new system for potentially the rest of their careers with the City of Beacon.

 

Let me briefly describe the process we went through. We identified vendors who provided municipal financial software to municipalities in a 50-mile radius of Beacon. We requested qualifications from each of them. Based upon those qualifications three qualified vendors were selected for further review. After initial presentations, one of the vendors was deemed to be unqualified. In addition to having a weak product, it only had one customer within 100 miles of Beacon. Staff then spoke with and visited many of the municipalities who utilize the systems of the two finalists: Munis and KVS. Additional presentations were provided by each vendor Based upon those presentations, discussions and analysis, staff made me recommendations included with this document.

 

I agree with their recommendations. The system we now have has not met our expectations and has failed to keep up with modem technology. It must be replaced. While both of the vendors we examined offered many of the options necessary to provide the best service possible to our customers. Munis has a proven record of service and improvement. KVS while promising improvements has had a mixed record. As the City Clerk said, KVS is reminiscent of our present software provider, which has promised to improve but has not improved its system.

 

As is often true, the better product has a higher price. Munis will cost more. A detailed financial analysis is attached. In the first year Munis will cost $82,091.00 more than KVS. Annual maintenance fees will also be $9,000 more per year. Coincidentally, KVS's annual fee is almost same as we now pay for our present system. Staffs conversations with the users of both systems revealed that Munis provides a higher level of maintenance worth the extra investment. We recommend paying for the system with fund balance.

 

The new system will bring our level of service into the 21st century and benefit our customers for many years into the future. This is a big investment. We have spent a lot of time and effort finding the best system. We hope you agree with our recommendations. Thank you for your consideration.

 

It is important to note that a decision should be made as soon as possible, if not tonight at the next workshop. If we are not able to implement the system by January 1st, our existing system will require reprogramming at additional cost with no certainty of success.

 

Recommendation of Carla Eylers, City Clerk:

 

Since we purchased the Govern system in 1995, technology has advanced considerably. New options are available now that we should be using. These include lockbox processing of payments for both taxes and water/sewer bills, on-line viewing of taxes by abstract companies and customers, and automated payments from major tax service companies such as First American, Loretta Corp, and Countrywide. We are also considering the use of bar coding on payment slips in order to scan in payments that continue to come direct to the City. The need will continue into the future for appraisal of new advances that will help us serve the City of Beacon better and more efficiently. The need will only be fulfilled if we can upgrade easily and regularly with a vendor that is willing and prepared to do so with advanced techniques. KVS has demonstrated that while their system has modules to accomplish the things we want to do, their approach to upgrading is similar to our current software provider. The philosophy of MUNIS is to incorporate new advances and to upgrade all of their customers on a regular basis - to make sure their customers are serving the public well.

 

Recommendation of Toni Tracy, Director of Finance

 

After reviewing the final two computer systems being considered by the City of Beacon, the Finance Department feels that Munis is the better choice. Although the programs do seem similar in function and appearance, this decision is based on the following factors:

 

1.     The Munis program that we would be purchasing is all the same release version.

 

The KVS program being offered right now is only available in 2 different versions. The Finance applications (General Ledger, Accounts Payable, Payroll, and Purchase Orders) are available in the newest version while the Land Management software (Utility Billing and Tax Collection) is available on an older, standard version.

 

This is a major concern for the following reasons:

 

The City of Beacon has been in the same position in the past when purchasing software. Our current provider, Govern Software, promised us a Windows version of all of their modules when we purchased it in 1995. They stalled for quite a while on offering the Finance portions and finally told us that it would never be available from Govern. It would be risky for the City to trust another company to give us the new version when available when there are many former and current users of KVS that are frustrated by their lack of commitment to an availability date after many years of promises.  Even if me two versions of KVS interface well and the promised update to the new version is with no additional fees, this will still be at a cost to us. If and when the new version is put on for tax and water billing, the staff will have to go through a whole new transition, setting aside more time for training on the new software. Time is money.

 

2.     The Munis Corporation is backed by Tyler Technologies; a major corporation that is doing well in the stock market. This indicates that the company will have staying power in the software provider Held. KVS is a privately owned company with fewer resources available.

 

3.     Regarding financial reporting, the Munis system offers much bigger reporting capabilities, even making reports formatted by other users available on their website. Reports can be exported to Excel and also run to almost directly match to NYS formats.

 

According to KVS users, data can be difficult to extract in me desired format and reports must be designed by building tables. These tables must be constantly updated with new accounts and seem to be a cumbersome technology. Also, KVS reports are not easily exported to Excel for manipulation of data for other purposes.

 

Munis has included conversion of all history that we require. KVS has quoted a price for this conversion but they clearly state that they will not guarantee this transfer until they know if the Govern history file format is compatible with their software.

 

The conversion of as much history as possible is crucial to efficient operation of all of our departments. It will enable us to do research when needed and move forward with as much of the information that we currently have access to. Munis has stated that they have enough staff trained in many different programs that they are not concerned about the Govern format They will be able to convert whatever we have asked for. This makes the point that KVS is a much smaller company, with fewer resources available. With only about 1/10 the number of programmers of Munis, they are not even able to guarantee us the full history conversion requested. We wont know what we can convert until the process actually begins. 

 

The City of Beacon's independent auditing firm, Sedore and Company, has stated that they are very satisfied with the tracking and reporting capabilities of the Munis system. They represent clients using Munis and have audited the financials based on the Munis reports.

 

In their goal to show that they are extremely interested in becoming the city’s software provider, Munis has offered to double their discount off of the NYS Contract price.  This savings amounts to $32,596.  They have given us one free year of the basic annual maintenance, $20,157 and finally they have agreed to offer another special discount of 10%, a savings of $10,865.  KVS has not offered any discounts on their price quote.

 

Recommendation of Lola Tavlor, Water Billing Clerk

 

The City of Beacon water department feels that the best choice for the new software system is undoubtedly MUNIS.  This decision was based on the many capabilities it possesses and the efficiency that it will promote. Some of the many areas where time will drastically be saved by this department are as follows:

 

1.        Annually a great deal of time is spent gathering together those accounts with overdue balances that need to be re-levied to their taxes. Our current system does not possess the capabilities to easily allow data to be transferred to Word or Excel, nor can the data be manipulated. MUNIS possesses powerful tools that not only download output to the afore mentioned software but also would enable us to apply it to various laser forms and distribute the data via fax and/or e-mail.

 

2.        Throughout the day we are contacted by residents, abstract companies and title companies who call and/or fax requests for account information which includes the current balance due, the periods invoices covered, account numbers, etc. MUNIS would eliminate the need for these inquiries by allowing those with Internet access to get the information for themselves.

 

3.          The quarterly billing process the City currently utilizes takes approximately 5 days from printing them to mailing them. MUNIS would allow for the bills to not only be printed in far less time with their laser form, but they also provide us the ability to have them folded and sealed as well. Their billing system gives us the ability to duplicate invoices and receipts, which are often requested.

 

4.         After the quarterly billings are complete, the clerks are inundated with payments for about a month or so. The current method of processing payments takes quite some time. The invoices produced using MUNIS would include a bar code to allow for prompt payment processing.

 

5.         With our current software system, interest charges and penalties must be applied at the end of each month by the water clerk. Each open invoice must have the penalties applied individually and the percentage has to be determined accordingly. This process leaves room for error and takes some time. The MUNIS system would automatically apply interest per the rates we provide to all open invoices.

 

6.         With MUNIS we would be able to produce service orders, which have their own area in the billing system to allow them to be kept in the history with the results/findings of the serviceman. As it stands service orders are handwritten, the findings are handwritten and then the hard copy must be kept on file since there isn't a set area on the system in which to keep the information. When we need to research a repair/service appt, we must look through them all rather than being able to access them on the computer.

 

These are just a few of the many ways in which I feel MUNIS would greatly serve our staff, abstract/title companies and most importantly our residents.

 

Recommendation of Jennifer Soltish, Tax Clerk

 

The Tax Department recommends Munis as the best choice as a software replacement of the current Govern system.  This recommendation is based on the following factors:

 

1.         The Munis Program allows online accessibility of tax information. At present, the tax department is inundated daily with calls from abstract/title companies, attorneys' offices, and tax payers requesting tax payment information or payoff amounts for open tax bills. Munis allows these parties to access this information online, including property assessment information. It allows for the calculation of interest on open tax bills allowing for more precise payments thereby eliminating the need for refund vouchers and correspondence.

 

2.         The Munis software has the capability to interface with Informatics, the current software package utilized by the Beacon City School District. This is a major concern for the following reasons: The city of Beacon staff at present must hand input delinquent school taxes into the current Govern system. This requires tax department staff to work overtime to accomplish the data entry within one business day. In the past, situations have arisen where the delinquent school taxes would not post to the Govern system. By having a direct interface between the two software systems, the need for data entry by hand and the possibility of potential problems is greatly reduced. Furthermore, taxpayers are able to pay their taxes immediately after the file is posted to our system.

 

3.         Regarding necessary reporting. Munis offers more reporting capabilities. Reports can be manipulated to include or exclude information.  This is especially helpful when paying the school district. The tax clerk may send a list generated by the software system to BCSD rather than taking time to sort and then hand type a list of school taxes collected by month.  Also, the reports will be able to be generated/manipulated to meet the demands of the auditor's (Sedore & Company).

 

4.         Regarding Tax Payments received from escrow companies. Munis allows for the automatic processing of large paid files onto the system in lieu of the hand entering of batch payments by COB staff.

 

City Administrator, Joseph Braun:  The software we now have is ten years old and less than adequate to meet our needs.  I am comfortable and enthusiastic about the new Munis software.  This affects our ability to better serve the public in a large way.  We will be able to provide the reports that the council needs.  It has a great track record with a number of communities.  Mr. Braun called on Carla Eylers to give a brief talk on the process she went through and why she thinks the new software is good for her and her staff.

 

Carla Eylers:  We thoroughly researched and followed a comprehensive process before selecting and deciding that this was the best system for our needs.  We did not rush into making our selection.  A year ago, we began the process to investigate various venders before selecting Munis. We had taken the time to talk to people that used these vendors.  We each asked questions that were pertinent to our area.  We compared notes of different municipalities.  We came to the conclusion that Munis was the best choice

 

Mr. Braun introduced Mrs. Iola Taylor, utility billing clerk, and Mrs. Jennifer Soltish, tax clerk. These are the folks that deal with the system each day.  Toni Tracy is on vacation and supports this choice.  We rather not spend the money but we lived with the old system a long time and these changes had to be made. Munis is a serious company, which has a nation wide presence.  Other municipalities such as Fishkill and Town of Poughkeepsie are using this same system.  We do recommend that we pay this from the general fund balance.  This is a large but important undertaking.  We should look at it from the standpoint that this will be here for ten years.  As part of our maintenance they supply the upgrade to us.  Look at this not at a one time large charge, but something that may last fifteen years and still be working to serve the public.

 

Council Member Way asked about the cost and the maintenance fee. 

 

City Administrator, Joseph Braun:  The fee will be a one-time fee of $251,764.  After that it will be $9,000.00 more a year for maintenance.  We are paying a higher bill but we are getting the updated service.  We pay quite a bit for maintenance now and get very little.

 

Council Member Antalek:  How comfortable are the employees with this new software which will change the entire system?

 

Carla Eylers:  The training is included with this package. And I feel comfortable that we will become proficient with the system with training in a timely manner. 

 

Mr. Braun:  It is more money but it is worth the extra money.  If you look in the proposal, there are a number of hours for training.  We understand that the product will not work for you unless the people are comfortable and know the system.  When they leave us, they will leave us with the employees knowing the system.  We will be on the same page with the surrounding communities.  This is something that needs to be done.

 

This item will be placed on the Agenda for tonight. September 6, 2005’- Council Meeting.

 

South Elm Street:

 

City Administrator, Joseph Braun:  This is the sidewalks next to the County Building, which are almost non-existent.  I had a discussion with Mike Murphy who is the commissioner of Public Works about the sidewalks being replaced and he agreed that the sidewalks should be replaced.  Since the city typically pays for the curbs, the county agreed to pay for the sidewalks and, of course, we need to do the curb at the same time.

 

Council Member Way:  Our cost will be $22,000 and their cost will be $32,000.

 

City Administrator, Joseph Braun:  The Curb is much more expensive than the sidewalk.

 

We can incorporate it into the road program.  It is pretty much the same money.  At the end of the day, we can throw it in with the rest of the bonding for the road program.  Curb is much more expensive than sidewalk.

 

Money will be appropriated from the general fund balance.

 

This will be put on the agenda tonight, September 6, 2005. 

 

Sidewalks Masters Place and Mase want sidewalks. 

 

During the survey we did Masters Place.  If the majority of the people on Masters Place want their sidewalks done, will we pay half?

 

Council Member Way:  We had complaints from Beacon Street.

 

City Administrator, Joseph Braun:  There was not a majority of Beacon Street who wanted to pay half the cost to do their sidewalks.  I still think that it was a mistake not to do it in the first place on Beacon Street and DeWindt.    I still believe that Beacon Street should be replaced because they are in bad shape.  About a year ago, the Council decided to survey them and give them the option whether or not they want to replace the sidewalks.

Council Member Kyriacou:  I would like to have us to do the sidewalks at South Avenue School between Beacon Street and Rombout, where there is a section of the sidewalks that is destroyed.

 

City Administrator, Joseph Braun:  People scream to high heaven now but after the sidewalks are done people are very appreciative.

 

This will be placed on the Agenda for tonight, September 6, 2005l

 

The following items will also be placed on the Agenda for Tonight - September 6, 2005

 

Community Development - Set Public Hearing for September 19, 2005.

 

This will be a Meeting of our local committee.

 

Appraisal of Hiddenbrooke Property:          Authorize Appraisal.  Mayor has a letter from the attorney stating that we should do the appraisal now so that it doesn’t look as though we are doing the rezoning just to lower the appraisal.  I spoke with the county and apparently there is funding for open space protection and what they said that there are two application deadlines – One is July 31, 2005 and the other is January 31st.  They said that we should get as much committed funding as we can to show Council’s commitment for open space preservation.  The more money we collect, the more money we are likely to get from them.

 

Fund for Space Preservation:  Mayor Clara Lou Gould:  We put an item on the Capital Plan Budget for open space preservation.  Should we set up a fund for Open Space Preservation?  If any money comes in, specifically for open space, we will have a place to put that money so that it does not get rolled over into the general fund.

 

Crosswalks: 

 

City Administrator, Joseph Braun:  We paved sections of Main St that needed repaving.  A former employee suggested that we have the type of crosswalks based on information that I received from the engineer and Rob Riley about the cost of one versus the other.  Imprinted paving will last a number of years – much longer than a typical crosswalk.

 

Council Member Antalek:  As I understand it, when they do the intersections, they are going to cut it down to one crosswalk rather than two.  If this is prominent, people will migrate to that one crosswalk. In essence, by cutting down, we are picking up parking spaces.  We are making crosswalks more prominent so people will go to them.

 

City Administrator, Joseph Braun:  Mr. Braun distributed a copy of the brochure to the council members.  It should last about five years before it needs to be resurfaced.  There is a line item in the budget for paving.  One crosswalk per block is probably enough.

 

Mayor:  We can always put an extra one in if we have to.

 

The City Council expressed their approval of the attractive designs, which are offered.

 

Council Member Kyriacou:  Asked what the cost would be to move a fire hydrant if we had to.  Tim Dexter answered from his spectator seat and said that the cost would be pretty expensive.

 

City Administrator, Joseph Braun:  Painted markings cost $250.00.  The cost for imprinting is $2500.00 for each crosswalk for a total of $35,000.  The street print will last several years longer than painted markings.

 

The Mayor took a Consensus vote:  All voted in favor.

 

 

OTHER BUSINESS/ UPDATES:        

 

Council Agenda                     Tuesday, September 6, 2005

 

Appointments                       

Executive Session      

 

Adjournment  was declared at 7:48 p.m. by Mayor Clara Gould.

 

Regarding St. Lukes Hospital - Fireworks will be at 10:30 at the Waterfront on Saturday, September 10, 2005.

 

 

Submitted by Lucy M. Cullinan – September 6, 2005